Saturday, March 29, 2014

A Bit About the Military Veteran Excluded from Macy's Sales Job for Supposed Combat Mindset

Kayla Danielle Reyes-Abina , a 21 year old military veteran who had deployed in Afghanistan, recently had a remarkable rejection for a sales position at Macy's in Fresno, California. The former army specialist who served in the National Guard posted her frustration on Instagram after her February 20th interview. Ms. Reyes-Abina believes that the Fresno hiring manager had a dramatic attitude change after learning that she had been deployed in overseas combat zones.

  Kayla Reyes rejected at Macy's

 Although Ms. Reyes-Abina had prior retail experience working at Target, but the Macy’s hiring manager targeted her military experience. The interviewer is said to have implied that since Reyes-Abina has been to war, she had a “different mindset” which would be unwelcomed on the sales floor. The interviewer intimated: “Once a customer’s in your face, you wouldn’t know how to do it. You wouldn’t know how to react.

 Ms. Reyes-Abina recalled the hiring manager saying: 'Well I've been here 15 years, I know you wouldn't be able to do good here” The 15 year Macy’s veteran suggested that Reyes-Abina would be a better fit in “loss prevention” (i.e. security guard). Reyes-Abina left the interview wondering if her military experience did her a disservice when applying for civilian jobs.


The 1% of our population who have served in America’s armed forces are highly motivated and disciplined.  Most joined knowing that they would likely deploy in two active combat zones.  Veterans are  45% more likely to be entrepreneurs but all are trained to be dependable and follow instructions.  In addition, those who have served in Afgahanistan and Iraq are accustomed with interacting with “customers” who are not always friendly and have different directed interests.

While there is an online petition on behalf of Ms. Reyes-Abina, it hinges on “discrimination”, which may not be illegal, unless it pertains to race, sex, creed (and sexual orientation in some jurisdictions).  But if the facts in this case are true, Macy’s should be ashamed for their bias and reconsider their practices.  


No comments:

Post a Comment